E-ZONG Provides Consulting Service | E-ZONG

Service

On the subject of service, E-ZONG has set up service outlets around the world. You can ask our product expert team for advice and help at any time by calling after-sales calls or online consultation. With professional technology, thoughtful service and reliable quality assurance, we will provide you with innovative, reliable and economical solutions and services for various needs.

E-ZONG Provides Consulting Service

SHOP DRAWINGS
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SHOP DRAWINGS

According to customer needs, combined with the location of the product, it can quickly hand-paint drafts. Utilizing the latest computer-generated drafting technology, product drawings are created that confirm every product

  • detail, including:
  • Structure diagram
  • Dimensions/specifications of the product
  • Type options
  • Fixed accessories

 

Project Solutions Capabilities:

  • graphic design
  • 3D model design
  • Project overall solution
QUOTATION PROPOSAL
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QUOTATION PROPOSAL

After EZONG professional technical support team conducts professional analysis and evaluation of your requirements, our sales manager will send you an accurate professional quotation plan for your confirmation.

EZONG has a professional design and development team, which can provide customers with customized product services according to the customer's product requirements and use environment, quickly produce drawings, and save the complicated process of designing drawings.
Customized basic process and details:

  • ·Request input
  • ·Concept proposal
  • ·Cost assessment
  • ·Project agreement
  • ·Prototype development
  • ·Sample approval
  • ·Quality output
  • ·Trial order
  • ·Mass production

EZONG continuously introduces the industry-leading management mode and production equipment, and always focuses on creating environmentally friendly and trend-setting aluminum and clean products with Seiko standards.

Highlights of E-ZONG's customized services:

  • ·According to customer needs, quickly produce drawings
  • ·Accurately grasp the scientific process
  • ·Strict quality inspection
  • ·Product supporting production
  • ·Dramatically reduce project costs
  • ·Ensure project quality and progress
ORDER CONFIRMATION
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ORDER CONFIRMATION

Once the proposal is confirmed, a final sales order will be submitted for your approval and confirmation, with the items listed below:

  • ·Necessary order related information.
  • ·List of confirmed products with pricing.
  • ·Payment, Delivery, Delivery Period and Warranty Terms.
  • ·Other agreed terms, such as technical support.

Once the two parties sign the sales order and receive the agreed down payment transaction in the bank account designated by E-ZONG, the order will be executed in E-ZONG's internal order system immediately.

ORDER DELIVERY
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ORDER DELIVERY

Under precise and real-time manufacturing and quality control, all products are 100% produced according to our promised specifications and standards.

Before shipping, E-ZONG will conduct 100% inspection of the listed items of each order:

  • ·BOM check specifications and standards.
  • ·Safety and performance testing of individual products.
  • ·Check parts and assemblies against the packing list.
  • ·Final packaging, labels, certificates and workshop drawings etc.

E-ZONG has more than 26 years of international business experience, and is very professional in long-distance overseas transportation protection and troubleshooting.

E-ZONG works closely with the designated logistics party and our local service team, and is fully capable of ensuring that your project is delivered on time. At the same time, we also have the flexibility to deliver products to your location based on your site readiness and the contingencies of project time delays.

E-ZONG works closely with the designated logistics party and our local service team, and is fully capable of ensuring that your project is delivered on time. At the same time, we also have the flexibility to deliver products to your location based on your site readiness and the contingencies of project time delays.

FIELD SUPPORT
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FIELD SUPPORT

How does E-ZONG perfectly solve most of the problems that may arise in on-site implementation services?

The main points of E-ZONG implementation support are listed here:

  • ·After-sales team with quick response and execution ability.
  • ·Collect customer needs, handle customer coordination, and conduct pre-sales analysis support work.
  • ·Test the product before leaving the factory.
  • ·Prepare enough parts, tools and instructions in advance.
  • ·Continuous and effective technical training program.
  • ·Experienced technical experts at headquarters are always ready for 24-hour online support.
  • ·Efficient teamwork procedure of E-ZONG culture.
WARRANTY SERVICES
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WARRANTY SERVICES

Our coopeartion relationship won't end on the delivery of the products.E-ZONG has a complete after-sales service system for products, including:

  • Quality guarantee for one year.
  • Online technical support.
  • Documentation and video installation tutorials.

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      Guangzhou Yizhong Aluminum Industry Co., Ltd.

      We are always providing our customers with reliable products and considerate services.

        We are always providing our customers with reliable products and considerate services.